{"nhtsa_id":11006036,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-08-07","date":"2024-07-23","document_id":"24B47","mfr_campaign":null,"replaces":null,"component":"UNKNOWN OR OTHER","mfr_system":null,"summary":"Certain 2018 - 2024 Model Year Various Vehicles Update SYNC Software In all the affected vehicles, due to an error in the SYNC software, you may experience SYNC system instability concerns and/or a failure to preserve certain settings across ignition cycles. This may result in a black infotainment screen that does not affect rear view camera, incorrect language setting, erased or unsaved radio presets, and potential inability to perform software updates.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11006036-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11006036-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11006036","components":[],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"BRONCO SPORT","year_from":2021,"year_to":2024,"match":"exact","vehicle_ids":["2021_ford_bronco-sport","2022_ford_bronco-sport","2023_ford_bronco-sport","2024_ford_bronco-sport"]},{"make":"FORD","model":"ECOSPORT","year_from":2020,"year_to":2022,"match":"exact","vehicle_ids":["2020_ford_ecosport","2021_ford_ecosport","2022_ford_ecosport"]},{"make":"FORD","model":"EDGE","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_ford_edge","2020_ford_edge"]},{"make":"FORD","model":"ESCAPE","year_from":2020,"year_to":2022,"match":"exact","vehicle_ids":["2020_ford_escape","2021_ford_escape","2022_ford_escape"]},{"make":"FORD","model":"EXPEDITION","year_from":2020,"year_to":2021,"match":"exact","vehicle_ids":["2020_ford_expedition","2021_ford_expedition"]},{"make":"FORD","model":"EXPLORER","year_from":2020,"year_to":2023,"match":"exact","vehicle_ids":["2020_ford_explorer","2021_ford_explorer","2022_ford_explorer","2023_ford_explorer"]},{"make":"FORD","model":"F-150","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_ford_f-150","2020_ford_f-150"]},{"make":"FORD","model":"F-250 SD","year_from":2020,"year_to":2022,"match":"base","vehicle_ids":["2020_ford_f-250","2021_ford_f-250","2022_ford_f-250"]},{"make":"FORD","model":"F-350 SD","year_from":2020,"year_to":2022,"match":"base","vehicle_ids":["2020_ford_f-350","2021_ford_f-350","2022_ford_f-350"]},{"make":"FORD","model":"F-450 SD","year_from":2020,"year_to":2022,"match":"base","vehicle_ids":["2020_ford_f-450","2021_ford_f-450","2022_ford_f-450"]},{"make":"FORD","model":"F-550 SD","year_from":2020,"year_to":2022,"match":"base","vehicle_ids":["2020_ford_f-550","2021_ford_f-550","2022_ford_f-550"]},{"make":"FORD","model":"FUSION","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_ford_fusion","2020_ford_fusion"]},{"make":"FORD","model":"MAVERICK","year_from":2022,"year_to":2024,"match":"exact","vehicle_ids":["2022_ford_maverick","2023_ford_maverick","2024_ford_maverick"]},{"make":"FORD","model":"MUSTANG","year_from":2019,"year_to":2023,"match":"exact","vehicle_ids":["2019_ford_mustang","2020_ford_mustang","2021_ford_mustang","2022_ford_mustang","2023_ford_mustang"]},{"make":"FORD","model":"RANGER","year_from":2019,"year_to":2023,"match":"exact","vehicle_ids":["2019_ford_ranger","2020_ford_ranger","2021_ford_ranger","2022_ford_ranger","2023_ford_ranger"]},{"make":"FORD","model":"TRANSIT","year_from":2020,"year_to":2023,"match":"exact","vehicle_ids":["2020_ford_transit","2021_ford_transit","2022_ford_transit","2023_ford_transit"]},{"make":"FORD","model":"TRANSIT CONNECT","year_from":2018,"year_to":2022,"match":"exact","vehicle_ids":["2018_ford_transit-connect","2019_ford_transit-connect","2020_ford_transit-connect","2021_ford_transit-connect","2022_ford_transit-connect"]},{"make":"LINCOLN","model":"AVIATOR","year_from":2020,"year_to":2023,"match":"exact","vehicle_ids":["2020_lincoln_aviator","2021_lincoln_aviator","2022_lincoln_aviator","2023_lincoln_aviator"]},{"make":"LINCOLN","model":"CONTINENTAL","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_lincoln_continental","2020_lincoln_continental"]},{"make":"LINCOLN","model":"CORSAIR","year_from":2020,"year_to":2022,"match":"exact","vehicle_ids":["2020_lincoln_corsair","2021_lincoln_corsair","2022_lincoln_corsair"]},{"make":"LINCOLN","model":"MKZ","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_lincoln_mkz","2020_lincoln_mkz"]},{"make":"LINCOLN","model":"NAUTILUS","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_lincoln_nautilus","2020_lincoln_nautilus"]},{"make":"LINCOLN","model":"NAVIGATOR","year_from":2020,"year_to":2021,"match":"exact","vehicle_ids":["2020_lincoln_navigator","2021_lincoln_navigator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}