{"nhtsa_id":11005748,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-08-06","date":"2024-07-16","document_id":"SSM 52724","mfr_campaign":null,"replaces":null,"component":"UNKNOWN OR OTHER","mfr_system":null,"summary":"Some 2024 Nautilus and 2025 Explorer/Police Interceptor Utility vehicles may exhibit a symptom where the vehicle's right (passenger) exterior mirror does not come out of the folded position after the vehicle is unlocked. This may be due to a software concern within the driver's door module (DDM) and passenger's door module (PDM)","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11005748-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11005748-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11005748","components":[],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPLORER","year_from":2025,"year_to":2025,"match":"exact","vehicle_ids":["2025_ford_explorer"]},{"make":"LINCOLN","model":"NAUTILUS","year_from":2024,"year_to":2024,"match":"exact","vehicle_ids":["2024_lincoln_nautilus"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}