{"nhtsa_id":11005700,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-08-05","date":"2024-07-31","document_id":"08-173-24","mfr_campaign":null,"replaces":null,"component":"UNKNOWN OR OTHER; ELECTRICAL SYSTEM","mfr_system":"Radio","summary":"\"Radio Over The Air Update to T27.46 Software Version Customers may also experience one or more of the following: ● Navigation signal drops out. Maps not loading on the Instrument Panel Cluster (IPC) display. ● Cannot change satellite stations, display shows one station on screen but is playing another. ● Battery drain. ● A Black screen after clicking accept at start up (Rearview camera functions normally). ● Radio resets (Rearview camera functions normally). ● Wireless connectivity disconnecting. ● CarPlay® icon does not appear in device manager. ● Audio disruptions. ● SXMT inoperative. ● Audio mute. ● Passenger screen blank. ● Passenger screen apps missing. ● Missing profiles icon. ● IPC displays incorrect audio source. ● Radio is slow to respond. ● Trailer tire pressure configurations deleted. ● Steering wheel controls skipping SXMT channels. ● Recent calls not displayed. ● Phone audio playing when ignition is off. In addition, the following software enhancement(s) are available: ● Icon size/layout improvements. ● Carplay/Android Auto® improvements. ● Uconnect Phone improvements. ● FOTA improvements. ● Passenger screen camera app improvements. ● Voice Recognition (VR) command improvements. This bulletin provides information regarding the latest FOTA update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from T25.48 or T25.51 to T27.46.\"","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11005700-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11005700-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11005700","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"JEEP","model":"COMPASS","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_jeep_compass","2023_jeep_compass"]},{"make":"RAM","model":"1500","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_ram_1500","2023_ram_1500"]},{"make":"RAM","model":"2500","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_ram_2500","2023_ram_2500"]},{"make":"RAM","model":"3500","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_ram_3500","2023_ram_3500"]},{"make":"RAM","model":"4500","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_ram_4500","2023_ram_4500"]},{"make":"RAM","model":"5500","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_ram_5500","2023_ram_5500"]},{"make":"RAM","model":"PROMASTER","year_from":2022,"year_to":2023,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}