{"nhtsa_id":11005414,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-08-01","date":"2024-08-01","document_id":"9100399","mfr_campaign":null,"replaces":null,"component":"STRUCTURE:BODY","mfr_system":"Door: Window","summary":"MODULE Door Windows does not function at 100% or is completely inoperative. Check DTCs in DCM and check the component they are pointing to, depending on the case follow one of the procedures below: If DTC Door Lock/Unlock Switch Stuck is present: - check wiring between door module and lock/unlock switch, if there is no problem there, check lock/unlock switch and replace it. If DTC Lost communication with Master window switch is present: - check the window switch wiring, if there is no problem there, check the window switch and replace it. If DTCs related to window circuit control shorted and/or window lost calibration are present: - check Wiring between motor and hall sensor to Door module. If there is no problem there, check window seal and track to allow travel only within proper limits, reset module and perform window calibration, if problem continues, check window motor, and if needed, replace it. At the end of the procedure: Reset DDM/PDM and perform window calibration, if DTC goes stored, the repair is correct. If the window does not work replace DDM/PDM. ************DO NOT USE THIS PROCEDURE FOR REAR WINDOWS, REAR WINDOWS ARE NOT CONTROLED BY DDM or PDM***************","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11005414-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11005414-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11005414","components":[{"id":"structure-body","name":"Body and frame","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"RAM","model":"1500","year_from":2022,"year_to":2024,"match":"exact","vehicle_ids":["2022_ram_1500","2023_ram_1500","2024_ram_1500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}