{"nhtsa_id":11005366,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-07-31","date":"2024-07-29","document_id":"TSB_ELE341_R1","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":"ELE","summary":"TECHNICAL SERVICE BULLETIN: CCNC - DEALER MODE, FACTORY AND NETWORK RESET - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to access the ‘Dealer Mode’ function on 2024MY~ models listed on page 5 equipped with a Connected Car Navigation Cockpit (ccNC) head unit, and to perform a ‘Reset Network’ and/or ‘Factory Reset’ to address customer concerns related to activation of Kia Connect or Kia Connect features that may have stopped working.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11005366-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11005366-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11005366","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"KIA","model":"EV9","year_from":2024,"year_to":2024,"match":"exact","vehicle_ids":["2024_kia_ev9"]},{"make":"KIA","model":"SORENTO","year_from":2024,"year_to":2024,"match":"exact","vehicle_ids":["2024_kia_sorento"]},{"make":"KIA","model":"SORENTO HYBRID","year_from":2025,"year_to":2025,"match":"base","vehicle_ids":["2025_kia_sorento"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}