{"nhtsa_id":11005349,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-07-31","date":"2024-07-31","document_id":"LI47.70-P-078127","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Complaint Vehicle not AC charging. Check engine light on. PTCU/N127 with fault code P0D9100 \"The lock for the charging cable has an open circuit\". Cause Possible Hardware and/or Software. Investigation is ongoing. Remedy Please open TIPS case. TIPS case: Needed customer feedback: When did the complaint/IC message occur? While driving and/or charging? If the complaint occurred while charging, how long after did the complaint/IC message occur? Attach HV CUL and QT to the case Attach picture of label of AC charger to the case Attach screenshot of AV AC charger Provide the results of the test below. Test: Verify AC charging Erase fault codes and verify if fault code P0D9100 “The lock for the charging cable has an open circuit” returns Check AV of AC charger Test with different charging station","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11005349-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11005349-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11005349","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":["P0D91"],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"AMG C43","year_from":2023,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GT43","year_from":2021,"year_to":2024,"match":"base","vehicle_ids":["2021_mercedes-benz_amg-gt","2022_mercedes-benz_amg-gt","2023_mercedes-benz_amg-gt","2024_mercedes-benz_amg-gt"]},{"make":"MERCEDES-BENZ","model":"AMG GT53","year_from":2019,"year_to":2023,"match":"base","vehicle_ids":["2019_mercedes-benz_amg-gt","2020_mercedes-benz_amg-gt","2021_mercedes-benz_amg-gt","2022_mercedes-benz_amg-gt","2023_mercedes-benz_amg-gt"]},{"make":"MERCEDES-BENZ","model":"AMG GT53E","year_from":2024,"year_to":2024,"match":"base","vehicle_ids":["2024_mercedes-benz_amg-gt"]},{"make":"MERCEDES-BENZ","model":"AMG GT63","year_from":2019,"year_to":2024,"match":"base","vehicle_ids":["2019_mercedes-benz_amg-gt","2020_mercedes-benz_amg-gt","2021_mercedes-benz_amg-gt","2022_mercedes-benz_amg-gt","2023_mercedes-benz_amg-gt","2024_mercedes-benz_amg-gt"]},{"make":"MERCEDES-BENZ","model":"AMG GT63 S","year_from":2022,"year_to":2023,"match":"base","vehicle_ids":["2022_mercedes-benz_amg-gt","2023_mercedes-benz_amg-gt"]},{"make":"MERCEDES-BENZ","model":"AMG GT63S","year_from":2019,"year_to":2021,"match":"base","vehicle_ids":["2019_mercedes-benz_amg-gt","2020_mercedes-benz_amg-gt","2021_mercedes-benz_amg-gt"]},{"make":"MERCEDES-BENZ","model":"S 500","year_from":2021,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"S 500","year_from":2023,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"S 500 4MATIC","year_from":2022,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"S 500 4MATIC","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"S 580","year_from":2021,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"S 580","year_from":2023,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"S 580 4MATIC","year_from":2022,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"S 580 4MATIC","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"S 580 E","year_from":2023,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"S 580 E 4MATIC","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-MAYBACH","model":"S 580","year_from":2021,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-MAYBACH","model":"S 580 4MATIC","year_from":2022,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-MAYBACH","model":"S 680","year_from":2023,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-MAYBACH","model":"S 680 4MATIC","year_from":2022,"year_to":2022,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}