{"nhtsa_id":11005331,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-07-30","date":"2024-07-09","document_id":"LI27.10-P-075869","mfr_campaign":null,"replaces":null,"component":"POWER TRAIN","mfr_system":null,"summary":"Complaint Only vehicles with a variable transfer case are affected. Can be identified through control unit N45 or N15/7 in the quick test When accelerating with light load, vibrations or jolting sensation may come from the drivetrain Cause Modified oil quality of the transfer case over time Remedy Check initial quick test for faults in the following control units N45 - All-wheel drive (ARS) N127 - 'Drivetrain' (PTCU) control unit Y3/8 - Transmission control for 9-gear transmission (VGS) N3/10 - Engine electronics for combustion engine If faults are present, process them as per the guided test in Xentry If no faults are present: Check the oil level of the transmission If the oil level is correct: Unplug the connector for the transfer cases control unit Reassess the vehicle on a subsequent test drive If the complaint no longer occurs: Perform an oil change of the transfer case Reassess the vehicle following the oil change If the problem continues to occur with the plug removed or after the oil change has been carried out: Create a TIPS case with the following data Initial quick test with fault freeze frame data EEPROM data from Y3/8 Transmission control unit EEPROM data from N45 All-wheel drive Injector performance data","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11005331-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11005331-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11005331","components":[{"id":"powertrain","name":"Transmission and driveline","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES BENZ","model":"C 300 4MATIC","year_from":2018,"year_to":2018,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG C43","year_from":2016,"year_to":2018,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG C43","year_from":2020,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG C63","year_from":2019,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG C63 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