{"nhtsa_id":11005208,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-07-24","date":"2024-07-22","document_id":"TSB_ELE352","mfr_campaign":"SA582","replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":"ELE","summary":"TECHNICAL SERVICE BULLETIN: SERVICE ACTION: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) (SA582) - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2023-2024MY Kia vehicles (refer to model list on page 3) to remedy a ‘non-responsive’ or ‘inoperative’ radio (FM, AM, SXM, etc.) concern. The affected AVN unit on the vehicles may not respond when pressing the ‘RADIO’ hard key/button on the AVN unit or when selecting the ‘RADIO’ icon on the AVN menu screen. Also, a warning sound accompanied by a ‘Slippery road ahead. Drive carefully’ or ‘Uneven road ahead. Drive carefully’ warning can be displayed on the instrument cluster. The current AVN software causes the warning sound and message to repeat approximately every ten (10) seconds, if the vehicle is not in motion, in ‘PARK’ or driving on even surfaces.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11005208-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11005208-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11005208","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"KIA","model":"FORTE","year_from":2023,"year_to":2024,"match":"exact","vehicle_ids":["2023_kia_forte","2024_kia_forte"]},{"make":"KIA","model":"K5","year_from":2023,"year_to":2024,"match":"exact","vehicle_ids":["2023_kia_k5","2024_kia_k5"]},{"make":"KIA","model":"SORENTO","year_from":2023,"year_to":2024,"match":"exact","vehicle_ids":["2023_kia_sorento","2024_kia_sorento"]},{"make":"KIA","model":"SORENTO HYBRID","year_from":2023,"year_to":2024,"match":"base","vehicle_ids":["2023_kia_sorento","2024_kia_sorento"]},{"make":"KIA","model":"SORENTO PHEV","year_from":2023,"year_to":2024,"match":"base","vehicle_ids":["2023_kia_sorento","2024_kia_sorento"]},{"make":"KIA","model":"SOUL","year_from":2023,"year_to":2024,"match":"exact","vehicle_ids":["2023_kia_soul","2024_kia_soul"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}