{"nhtsa_id":11005072,"type":"other","type_name":"Other","date_added":"2024-07-23","date":"2024-06-27","document_id":"24TE03","mfr_campaign":"24TE03","replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"On April 9, 2024, a settlement of claims for certain 2013-2018 model year Rav4 vehicles was preliminarily approved by the federal court. The court will hold a Fairness Hearing on November 19, 2024 to determine if the settlement should be finally approved. The settlement includes Toyota’s agreement to provide a Customer Support Program for certain 2013-2018 model year Rav4 vehicles which were inspected/repaired under consumer advisory 21TG01. The purpose of this Customer Support Program letter is to help clarify how to administer this coverage in accordance with the settlement. This is NOT a recall or a service campaign, but is provided to reassure owners that Toyota stands behind the reliability of our vehicles.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11005072-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11005072-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11005072","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"TOYOTA","model":"RAV4","year_from":2013,"year_to":2018,"match":"exact","vehicle_ids":["2013_toyota_rav4","2014_toyota_rav4","2015_toyota_rav4","2016_toyota_rav4","2017_toyota_rav4","2018_toyota_rav4"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}