{"nhtsa_id":11004343,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-07-11","date":"2024-07-11","document_id":"9100387","mfr_campaign":null,"replaces":null,"component":"STRUCTURE:BODY; ELECTRICAL SYSTEM","mfr_system":"Sliding Door Control Module, Rear Door","summary":"Rear Door Control Module Rear Sliding door inop or Rear windows does not function at 100%. Check DTCs in DCM and check the component they are pointing to, depending on the case follow the procedure below: If there are DTCs related with power sliding door switch, sliding door latch or handle follow the next procedure: - The sliding door should be put into manual operation mode. If the door still opens and closes manually, door modules should be reset, if the DTC's don't go stored or door/body module resets have not solved the issue, then replace the latch. If in manual operation mode the door does not open, replace the latch. In the case of window inoperation, follow the next procedure: - Check wiring between motor and Door Control module, if it is in good state, check motor, and if needed replace it. If wiring is well seated, and the motor is in good state, reset module and perform window calibration, if DTCs don't go stored or the window continue not working, replace the Door Control Module.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11004343-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11004343-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11004343","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"PACIFICA","year_from":2022,"year_to":2024,"match":"exact","vehicle_ids":["2022_chrysler_pacifica","2023_chrysler_pacifica","2024_chrysler_pacifica"]},{"make":"CHRYSLER","model":"PACIFICA PLUG-IN HYBRID","year_from":2022,"year_to":2024,"match":"base","vehicle_ids":["2022_chrysler_pacifica","2023_chrysler_pacifica","2024_chrysler_pacifica"]},{"make":"CHRYSLER","model":"VOYAGER","year_from":2022,"year_to":2024,"match":"exact","vehicle_ids":["2022_chrysler_voyager","2023_chrysler_voyager","2024_chrysler_voyager"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}