{"nhtsa_id":11004342,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-07-11","date":"2024-07-11","document_id":"9100386","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":"Security Gateway Module","summary":"Security Gateway Module Battery Voltage - Circuit Voltage Below Threshold - DTC B2199-16 Repair Action : 1) Check OR Replacing cabling. 2) Check OR Replacing connector. 3) Check the battery is good OR Replacing battery. 4) Check OR Replacing FUSE. 5) Check SGW terminal. Battery Voltage - Circuit Voltage Above Threshold - DTC B2199-17 Repair Action : 1) Check OR Replacing cabling. 2) Check OR Replacing connector. 3) Check the battery is good OR Replacing battery. 4) Check OR Replacing FUSE. 5) Check SGW terminal. CAN Bus- [C-CAN1] (Node mute) or CAN Bus Off Performance- (Bus off failure) - Check DTC in DTC matrix Repair Action: 1) CAN Lines Check 2) Read Fault memory of all nodes 3) Check and download the right calibration file for current vehicle configuration Ethernet Bus Failure - Check DTC Repair Action: 1) CAN Lines Check 2) Read Fault memory of all nodes 3) Check and download the right calibration file for current vehicle configuration ECU-In-Plant-Mode - B235A-00 Repair Action: Install Calibration file with correct policy Ecu Internal Performance - Internal Electronic Failure - DTC B22A9-49 Repair Action: 1. If its in store clear and check again if DTC shows up. 2. Check battery voltage 3. Issue still exist then change ECU ECU Not Programmed / Flash Required (No Valid Application) - DTC C221C-00 Repair Action: 1. Reflash ECU with correct file Control Module Security Certificate Missing/Invalid - DTC U3033-00 or U3033-01 Repair Action: 1. Check connectivity 2. Ethernet network 3. Flash with the latest FOTA App Code 4. Flash the cert store with correct certificate 5. Clear Faults","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11004342-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11004342-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11004342","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":["B2199","B22A9","B235A","C221C","U3033"],"topics":[],"vehicles":[{"make":"JEEP","model":"GRAND CHEROKEE","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_jeep_grand-cherokee"]},{"make":"JEEP","model":"GRAND CHEROKEE","year_from":2023,"year_to":2024,"match":"exact","vehicle_ids":["2023_jeep_grand-cherokee","2024_jeep_grand-cherokee"]},{"make":"JEEP","model":"GRAND WAGONEER","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_jeep_grand-wagoneer"]},{"make":"JEEP","model":"GRAND WAGONEER","year_from":2024,"year_to":2024,"match":"exact","vehicle_ids":["2024_jeep_grand-wagoneer"]},{"make":"JEEP","model":"WAGONEER","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_jeep_wagoneer"]},{"make":"JEEP","model":"WAGONEER","year_from":2024,"year_to":2024,"match":"exact","vehicle_ids":["2024_jeep_wagoneer"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}