{"nhtsa_id":11003786,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-07-08","date":"2024-07-02","document_id":"9100362","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; STEERING","mfr_system":"steering column control module: Switches","summary":"MODULE Steering Control Before replacing the steering column control module (SCCM), please follow these steps: 1.- Make sure all the switches' and airbag's harness are properly connected, disconnect the switches and reconnect them, and reverify the issue. 2.- Pull the SCCM fuse for 60 sec and then reinstall it. 3.- Reverify if Steering wheel switches are inoperative. If there are no DTC's, physical defects, nor switches inop, then SCCM does not need to be replaced.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11003786-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11003786-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11003786","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"steering","name":"Steering","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"PACIFICA","year_from":2023,"year_to":2024,"match":"exact","vehicle_ids":["2023_chrysler_pacifica","2024_chrysler_pacifica"]},{"make":"CHRYSLER","model":"PACIFICA PLUG-IN HYBRID","year_from":2023,"year_to":2024,"match":"base","vehicle_ids":["2023_chrysler_pacifica","2024_chrysler_pacifica"]},{"make":"CHRYSLER","model":"VOYAGER","year_from":2023,"year_to":2024,"match":"exact","vehicle_ids":["2023_chrysler_voyager","2024_chrysler_voyager"]},{"make":"JEEP","model":"GLADIATOR","year_from":2023,"year_to":2024,"match":"exact","vehicle_ids":["2023_jeep_gladiator","2024_jeep_gladiator"]},{"make":"JEEP","model":"GRAND CHEROKEE","year_from":2023,"year_to":2024,"match":"exact","vehicle_ids":["2023_jeep_grand-cherokee","2024_jeep_grand-cherokee"]},{"make":"JEEP","model":"WRANGLER","year_from":2023,"year_to":2024,"match":"exact","vehicle_ids":["2023_jeep_wrangler","2024_jeep_wrangler"]},{"make":"RAM","model":"1500","year_from":2023,"year_to":2024,"match":"exact","vehicle_ids":["2023_ram_1500","2024_ram_1500"]},{"make":"RAM","model":"2500","year_from":2023,"year_to":2024,"match":"exact","vehicle_ids":["2023_ram_2500","2024_ram_2500"]},{"make":"RAM","model":"3500","year_from":2023,"year_to":2024,"match":"exact","vehicle_ids":["2023_ram_3500","2024_ram_3500"]},{"make":"RAM","model":"4500","year_from":2023,"year_to":2024,"match":"exact","vehicle_ids":["2023_ram_4500","2024_ram_4500"]},{"make":"RAM","model":"5500","year_from":2023,"year_to":2024,"match":"exact","vehicle_ids":["2023_ram_5500","2024_ram_5500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}