{"nhtsa_id":11003280,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-07-04","date":"2024-07-02","document_id":"9100358","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":"Passenger Display","summary":"FPDM Please DO NOT immediately replace the display, Please follow the following steps. 1. Perform a vehicle battery disconnect to reset the display. Then check the Display function. If Display is still black, replace the display. 2. If screen is recovered, perform a radio Factory reset through the Display. Go to Vehicle menu > Settings > Reset > Factory reset. 3. Then Perform 2 full Ignition Key cycles and check display function. Turn the vehicle off, then open the door and close the door. Then wait until the cluster goes completely off before turning on the car again. 4. If still having screen issues, replace the Display.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11003280-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11003280-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11003280","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"JEEP","model":"GRAND CHEROKEE","year_from":2021,"year_to":2024,"match":"exact","vehicle_ids":["2021_jeep_grand-cherokee","2022_jeep_grand-cherokee","2023_jeep_grand-cherokee","2024_jeep_grand-cherokee"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}