{"nhtsa_id":11002807,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-07-02","date":"2024-06-29","document_id":"08-154-24","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":"Video Routing Module","summary":"\"Flash: Video Routing Module (VRM) System Updates Customers may comment on the following: ● Rear seat entertainment screens are blank. ● VRM not turning on during ignition cycle. This bulletin involves updating the VRM with the latest available software.\"","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11002807-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11002807-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11002807","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"PACIFICA","year_from":2024,"year_to":2024,"match":"exact","vehicle_ids":["2024_chrysler_pacifica"]},{"make":"CHRYSLER","model":"PACIFICA PLUG-IN HYBRID","year_from":2024,"year_to":2024,"match":"base","vehicle_ids":["2024_chrysler_pacifica"]},{"make":"CHRYSLER","model":"VOYAGER","year_from":2024,"year_to":2024,"match":"exact","vehicle_ids":["2024_chrysler_voyager"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}