{"nhtsa_id":11002610,"type":"service_campaign","type_name":"Service campaign","date_added":"2024-06-30","date":"2024-06-15","document_id":"2024060005","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Mercedes-Benz AG, the manufacturer of Mercedes-Benz, has determined that on certain MY 2024-2025 CLE (236 platform) and E-Class (214 platform) vehicles, the MBUX System software does not correspond to current production specifications. The MBUX System will receive a software update that contains a range of general functional and system improvements for a better infotainment experience. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the MBUX System software.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11002610-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11002610-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11002610","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"AMG CLE53","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG CLE63E S","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E 350","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E 450","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}