{"nhtsa_id":11001385,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-06-11","date":"2024-06-11","document_id":"SSM 52610","mfr_campaign":null,"replaces":null,"component":"POWER TRAIN","mfr_system":null,"summary":"Some 2021-2024 F-150 and 2023-2024 Expedition/Navigator vehicles equipped with a 3.5L EcoBoost engine may exhibit a rattle/scraping noise from the bellhousing area on start-up. This may be due to the torque converter studs contacting the engine-to-transmission spacer plate (separator plate). To correct this condition, remove the transmission and flexplate and inspect the engine-to-transmission spacer plate and torque converter studs for wear/damage. If wear/damage is found, replace the engine-to-transmission spacer plate. Refer to Workshop Manual (WSM) Section 303-01 Engine - 3.5L EcoBoost (BM), Removal and Installation, Crankshaft Rear Seal. When reinstalling the starter motor, make sure the starter is flush with the engine-to-transmission spacer plate prior to tightening the studbolts. Failure to do so may result in damaging the newly installed engine-to-transmission spacer plate.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11001385-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11001385-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11001385","components":[{"id":"powertrain","name":"Transmission and driveline","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPEDITION","year_from":2023,"year_to":2024,"match":"exact","vehicle_ids":["2023_ford_expedition","2024_ford_expedition"]},{"make":"FORD","model":"F-150","year_from":2021,"year_to":2024,"match":"exact","vehicle_ids":["2021_ford_f-150","2022_ford_f-150","2023_ford_f-150","2024_ford_f-150"]},{"make":"LINCOLN","model":"NAVIGATOR","year_from":2023,"year_to":2024,"match":"exact","vehicle_ids":["2023_lincoln_navigator","2024_lincoln_navigator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}