{"nhtsa_id":11000778,"type":"other","type_name":"Other","date_added":"2024-06-04","date":"2024-06-01","document_id":"SA-036-24","mfr_campaign":null,"replaces":null,"component":"STRUCTURE:BODY","mfr_system":"Monitor","summary":"Some customers may complain about color discrepancies (brightness differences) of the image displayed on the screen when using the 360°view monitor. As this phenomenon is not a system failure, do not make any repairs or replace any parts. Explain the cause of this occurrence to the customer as follows: The 360°view monitor is a system that provides a complete picture of the vehicle surroundings by combining the pictures captured by 4 separate cameras. These cameras are installed in the front, rear, right and left sides of the vehicle. Each camera has a color adjustment function (white balance) that operates independently from each other, which can result in color discrepancy when the combined picture is displayed on the screen. This is especially true when one of the cameras captures more green objects than the remaining cameras.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11000778-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-11000778-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/11000778","components":[{"id":"structure-body","name":"Body and frame","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-30","year_from":2020,"year_to":2025,"match":"exact","vehicle_ids":["2020_mazda_cx-30","2021_mazda_cx-30","2022_mazda_cx-30","2023_mazda_cx-30","2024_mazda_cx-30","2025_mazda_cx-30"]},{"make":"MAZDA","model":"CX-5","year_from":2020,"year_to":2025,"match":"exact","vehicle_ids":["2020_mazda_cx-5","2021_mazda_cx-5","2022_mazda_cx-5","2023_mazda_cx-5","2024_mazda_cx-5","2025_mazda_cx-5"]},{"make":"MAZDA","model":"CX-50","year_from":2023,"year_to":2024,"match":"exact","vehicle_ids":["2023_mazda_cx-50","2024_mazda_cx-50"]},{"make":"MAZDA","model":"CX-70","year_from":2025,"year_to":2025,"match":"exact","vehicle_ids":["2025_mazda_cx-70"]},{"make":"MAZDA","model":"CX-90","year_from":2024,"year_to":2025,"match":"exact","vehicle_ids":["2024_mazda_cx-90","2025_mazda_cx-90"]},{"make":"MAZDA","model":"MAZDA3","year_from":2020,"year_to":2025,"match":"exact","vehicle_ids":["2020_mazda_mazda3","2021_mazda_mazda3","2022_mazda_mazda3","2023_mazda_mazda3","2024_mazda_mazda3","2025_mazda_mazda3"]},{"make":"MAZDA","model":"MX-30","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_mazda_mx-30","2023_mazda_mx-30"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}