{"nhtsa_id":10254096,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-05-03","date":"2024-04-17","document_id":"SA-023-24","mfr_campaign":null,"replaces":null,"component":"STRUCTURE:BODY:HOOD","mfr_system":null,"summary":"The customer may report a rattling noise from the front of the vehicle under load. It may sound as if it is coming from the dashboard, but it is coming from the hood prop rod (aka lock-bonnet stay). The prop rod diameter was increased in November 2022 production, but in some circumstances, the noise may still be encountered in vehicles after this production range. Follow the repair information below to confirm the noise and how to eliminate it.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10254096-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10254096-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10254096","components":[{"id":"structure-body","name":"Body and frame","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-30","year_from":2020,"year_to":2024,"match":"exact","vehicle_ids":["2020_mazda_cx-30","2021_mazda_cx-30","2022_mazda_cx-30","2023_mazda_cx-30","2024_mazda_cx-30"]},{"make":"MAZDA","model":"MAZDA3","year_from":2019,"year_to":2024,"match":"exact","vehicle_ids":["2019_mazda_mazda3","2020_mazda_mazda3","2021_mazda_mazda3","2022_mazda_mazda3","2023_mazda_mazda3","2024_mazda_mazda3"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}