{"nhtsa_id":10254095,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-05-03","date":"2024-04-09","document_id":"SA-021-24","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT","mfr_system":null,"summary":"Some customers may complain about intermittent audio no sound from the MAZDA CONNECT infotainment system and/or static noise from the speakers. The concern may be reproduced by tapping on the dash pad near the MAZDA CONNECT center display and the following DTC's may be stored. U0186:08 Communication error with audio amplifier U2145:08 Communication error with remote tuner (RT) U2145:02 Communication error with remote tuner (RT)","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10254095-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10254095-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10254095","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":["U0186","U2145"],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-30","year_from":2020,"year_to":2024,"match":"exact","vehicle_ids":["2020_mazda_cx-30","2021_mazda_cx-30","2022_mazda_cx-30","2023_mazda_cx-30","2024_mazda_cx-30"]},{"make":"MAZDA","model":"MAZDA3","year_from":2019,"year_to":2024,"match":"exact","vehicle_ids":["2019_mazda_mazda3","2020_mazda_mazda3","2021_mazda_mazda3","2022_mazda_mazda3","2023_mazda_mazda3","2024_mazda_mazda3"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}