{"nhtsa_id":10254091,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-05-03","date":"2024-04-25","document_id":"16-002-24","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE","mfr_system":null,"summary":"Some customers may experience the following symptoms with these software versions: (7000C0A-NA12_10016) It may not be possible to connect to the iPhone. The CarPlay icon may not be displayed. The status of an unintended check box may change when adjusting the listening position setting. The Android Auto screen may not appear when turning the ignition on with an android device connected. The person on the line may hear an echo when using a Bluetooth® connected smartphone and talking with vehicle’s microphone on a vehicle with 4 speakers. The Automatic 911 dialing function may not be available when using CarPlay and moved from the mobile device list screen to the CarPlay screen. Acceptable file name of the TCU reprograming file has been modified on the CMU. The speed limits guidance may be incorrectly displayed while using navigation. A blank space may appear in the search results when searching for navigation. The traffic information in the SiriusXM® may not be updated. An incorrect time may be displayed while synchronizing with GPS. Speed camera icons may not be displayed on the route while using navigation. Exit information may not be displayed while using navigation. Guidance message may not be spoken when entering a school zone. Guidance message for speed camera may be spoken where no speed camera is found. Guidance message for Congestion Charge Zone may be spoken where not applicable.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10254091-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10254091-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10254091","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-5","year_from":2024,"year_to":2024,"match":"exact","vehicle_ids":["2024_mazda_cx-5"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}