{"nhtsa_id":10253811,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-05-06","date":"2024-04-30","document_id":"TSB_ELE338","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"TECHNICAL SERVICE BULLETIN: SERVICE ACTION: DISPLAY AUDIO 2.0/AVN5W SOFTWARE UPDATE (SA569) - This bulletin provides information to update the software on Display Audio 2.0 (D2V) and 5th Generation AVN Wide (AVN5W) head units on certain 2022-2023MY Kia vehicles (refer to model list on page 9). The affected vehicles may experience various concerns related to Apple CarPlay/Android Auto phone projection connectivity.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10253811-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10253811-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10253811","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"KIA","model":"CARNIVAL","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_kia_carnival","2023_kia_carnival"]},{"make":"KIA","model":"FORTE","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_kia_forte","2023_kia_forte"]},{"make":"KIA","model":"K5","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_kia_k5","2023_kia_k5"]},{"make":"KIA","model":"NIRO","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_kia_niro"]},{"make":"KIA","model":"NIRO PHEV","year_from":2022,"year_to":2022,"match":"base","vehicle_ids":["2022_kia_niro"]},{"make":"KIA","model":"RIO","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_kia_rio","2023_kia_rio"]},{"make":"KIA","model":"SELTOS","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_kia_seltos","2023_kia_seltos"]},{"make":"KIA","model":"SORENTO","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_kia_sorento"]},{"make":"KIA","model":"SOUL","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_kia_soul","2023_kia_soul"]},{"make":"KIA","model":"SPORTAGE","year_from":2023,"year_to":2023,"match":"exact","vehicle_ids":["2023_kia_sportage"]},{"make":"KIA","model":"SPORTAGE HYBRID","year_from":2023,"year_to":2023,"match":"base","vehicle_ids":["2023_kia_sportage"]},{"make":"KIA","model":"TELLURIDE","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_kia_telluride"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}