{"nhtsa_id":10253552,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-04-24","date":"2024-04-03","document_id":"SSM 52410","mfr_campaign":null,"replaces":null,"component":"UNKNOWN OR OTHER","mfr_system":null,"summary":"Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the diagnostics tab and search for related symptoms,DTCs and keywords. The search results will be shown in the search results pane. Read and follow allTechnical Service Bulletins (TSB), Special Service Message (SSM)s or General Service Bulletin (GSB) first if abulletin specifically addresses the vehicle concern. If there are no messages, run the appropriate diagnosticpinpoint test found in the Workshop Manual (WSM). Follow the steps in the pinpoint test. Make sure to note thetitle of the guided routine, using the correct one for the vehicle's symptom or diagnostic trouble code (DTC) iscritical. Depending on the outcome of the pinpoint test, a repair validation code (RVC) may be generated eitherin the pinpoint test or Guided Routine. If the vehicle concern still exists after following the pinpoint tests orguided routine, then a manual RVC can be generated using the RVC Assist Form. A manual RVC can only begenerated once the above process has been followed.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10253552-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10253552-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10253552","components":[],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"BRONCO","year_from":2021,"year_to":2024,"match":"exact","vehicle_ids":["2021_ford_bronco","2022_ford_bronco","2023_ford_bronco","2024_ford_bronco"]},{"make":"FORD","model":"BRONCO SPORT","year_from":2021,"year_to":2024,"match":"exact","vehicle_ids":["2021_ford_bronco-sport","2022_ford_bronco-sport","2023_ford_bronco-sport","2024_ford_bronco-sport"]},{"make":"FORD","model":"EDGE","year_from":2019,"year_to":2024,"match":"exact","vehicle_ids":["2019_ford_edge","2020_ford_edge","2021_ford_edge","2022_ford_edge","2023_ford_edge","2024_ford_edge"]},{"make":"FORD","model":"ESCAPE","year_from":2019,"year_to":2024,"match":"exact","vehicle_ids":["2019_ford_escape","2020_ford_escape","2021_ford_escape","2022_ford_escape","2023_ford_escape","2024_ford_escape"]},{"make":"FORD","model":"EXPEDITION","year_from":2019,"year_to":2024,"match":"exact","vehicle_ids":["2019_ford_expedition","2020_ford_expedition","2021_ford_expedition","2022_ford_expedition","2023_ford_expedition","2024_ford_expedition"]},{"make":"FORD","model":"F-150","year_from":2019,"year_to":2024,"match":"exact","vehicle_ids":["2019_ford_f-150","2020_ford_f-150","2021_ford_f-150","2022_ford_f-150","2023_ford_f-150","2024_ford_f-150"]},{"make":"FORD","model":"F-250 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SD","year_from":2019,"year_to":2022,"match":"base","vehicle_ids":["2019_ford_f-650","2020_ford_f-650","2021_ford_f-650","2022_ford_f-650"]},{"make":"FORD","model":"F-750 SD","year_from":2019,"year_to":2022,"match":"base","vehicle_ids":["2019_ford_f-750","2020_ford_f-750","2021_ford_f-750","2022_ford_f-750"]},{"make":"FORD","model":"FUSION","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_ford_fusion","2020_ford_fusion"]},{"make":"FORD","model":"FUSION ENERGI","year_from":2019,"year_to":2020,"match":"base","vehicle_ids":["2019_ford_fusion","2020_ford_fusion"]},{"make":"FORD","model":"FUSION 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SEDAN","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"FORD","model":"RANGER","year_from":2019,"year_to":2024,"match":"exact","vehicle_ids":["2019_ford_ranger","2020_ford_ranger","2021_ford_ranger","2022_ford_ranger","2023_ford_ranger","2024_ford_ranger"]},{"make":"FORD","model":"TAURUS","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_ford_taurus"]},{"make":"FORD","model":"TRANSIT CONNECT","year_from":2019,"year_to":2023,"match":"exact","vehicle_ids":["2019_ford_transit-connect","2020_ford_transit-connect","2021_ford_transit-connect","2022_ford_transit-connect","2023_ford_transit-connect"]},{"make":"FORD","model":"TRANSIT CONNECT","year_from":2024,"year_to":2024,"match":"base","vehicle_ids":["2024_ford_transit"]},{"make":"LINCOLN","model":"AVIATOR","year_from":2020,"year_to":2024,"match":"exact","vehicle_ids":["2020_lincoln_aviator","2021_lincoln_aviator","2022_lincoln_aviator","2023_lincoln_aviator","2024_lincoln_aviator"]},{"make":"LINCOLN","model":"CONTINENTAL","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_lincoln_continental","2020_lincoln_continental"]},{"make":"LINCOLN","model":"CORSAIR","year_from":2020,"year_to":2024,"match":"exact","vehicle_ids":["2020_lincoln_corsair","2021_lincoln_corsair","2022_lincoln_corsair","2023_lincoln_corsair","2024_lincoln_corsair"]},{"make":"LINCOLN","model":"MKC","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_lincoln_mkc"]},{"make":"LINCOLN","model":"MKX","year_from":2007,"year_to":2007,"match":"exact","vehicle_ids":["2007_lincoln_mkx"]},{"make":"LINCOLN","model":"MKX","year_from":2019,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"LINCOLN","model":"MKZ","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_lincoln_mkz","2020_lincoln_mkz"]},{"make":"LINCOLN","model":"MKZ HYBRID","year_from":2019,"year_to":2020,"match":"base","vehicle_ids":["2019_lincoln_mkz","2020_lincoln_mkz"]},{"make":"LINCOLN","model":"NAUTILUS","year_from":2019,"year_to":2024,"match":"exact","vehicle_ids":["2019_lincoln_nautilus","2020_lincoln_nautilus","2021_lincoln_nautilus","2022_lincoln_nautilus","2023_lincoln_nautilus","2024_lincoln_nautilus"]},{"make":"LINCOLN","model":"NAVIGATOR","year_from":2019,"year_to":2024,"match":"exact","vehicle_ids":["2019_lincoln_navigator","2020_lincoln_navigator","2021_lincoln_navigator","2022_lincoln_navigator","2023_lincoln_navigator","2024_lincoln_navigator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}