{"nhtsa_id":10253178,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-04-15","date":"2013-04-11","document_id":"911310","mfr_campaign":null,"replaces":null,"component":"UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE","mfr_system":null,"summary":"After switching ON the RNS 315 radio-navigation system, the message \"Please insert software CD\" appears and the unit will not operate.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10253178-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10253178-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10253178","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"instrument-cluster","name":"Instrument cluster","parent":"electrical"},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"VOLKSWAGEN","model":"BEETLE","year_from":2011,"year_to":2011,"match":null,"vehicle_ids":[]},{"make":"VOLKSWAGEN","model":"BEETLE","year_from":2012,"year_to":2013,"match":"exact","vehicle_ids":["2012_volkswagen_beetle","2013_volkswagen_beetle"]},{"make":"VOLKSWAGEN","model":"BEETLE CONVERTIBLE","year_from":2011,"year_to":2011,"match":null,"vehicle_ids":[]},{"make":"VOLKSWAGEN","model":"BEETLE CONVERTIBLE","year_from":2012,"year_to":2013,"match":"base","vehicle_ids":["2012_volkswagen_beetle","2013_volkswagen_beetle"]},{"make":"VOLKSWAGEN","model":"EOS","year_from":2011,"year_to":2013,"match":"exact","vehicle_ids":["2011_volkswagen_eos","2012_volkswagen_eos","2013_volkswagen_eos"]},{"make":"VOLKSWAGEN","model":"GOLF","year_from":2011,"year_to":2013,"match":"exact","vehicle_ids":["2011_volkswagen_golf","2012_volkswagen_golf","2013_volkswagen_golf"]},{"make":"VOLKSWAGEN","model":"JETTA","year_from":2011,"year_to":2013,"match":"exact","vehicle_ids":["2011_volkswagen_jetta","2012_volkswagen_jetta","2013_volkswagen_jetta"]},{"make":"VOLKSWAGEN","model":"PASSAT","year_from":2011,"year_to":2013,"match":"exact","vehicle_ids":["2011_volkswagen_passat","2012_volkswagen_passat","2013_volkswagen_passat"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}