{"nhtsa_id":10252730,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-04-04","date":"2024-03-22","document_id":"OTA - 24240301","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"This is to notify you of the Service Campaign OTA update for the powertrain control unit in 2,425 Model Year (MY) MY23-24 EQE (294 platform) vehicles. The vehicles will not be visible or flagged in VMI or EVA. Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY23-24 EQE (294 platform) vehicles, the powertrain control unit coding may not meet current production specifications. Therefore, it is possible that the authentication for charging via Plug & Charge may not function as intended. The powertrain control unit will receive an SCN coding OTA update that updates the authentication for the Plug & Charge process. MBUSA will conduct an OTA service campaign. Remote updates are automatically downloaded and installed in the customers vehicle free of charge and do not require a dealer visit. No customer letter will be mailed for this OTA coding update.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10252730-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10252730-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10252730","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"AMG EQE","year_from":2023,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"EQE 350+","year_from":2023,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"EQE 500","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"EQE350","year_from":2023,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"EQE350+","year_from":2023,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"EQE500","year_from":2023,"year_to":2023,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}