{"nhtsa_id":10252651,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-04-04","date":"2024-03-29","document_id":"SSM 52402","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT; ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER","mfr_system":null,"summary":"On 2024 Nautilus vehicles, the keyless entry keypad will only illuminate if the unlock button on the keyfob is pressed or if the keypad itself is touched. The keypad will not illuminate during approach detection or from any other inputs. Do not attempt repairs or submit a claim for this normal condition.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10252651-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10252651-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10252651","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"ignition","name":"Ignition","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"LINCOLN","model":"NAUTILUS","year_from":2024,"year_to":2024,"match":"exact","vehicle_ids":["2024_lincoln_nautilus"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}