{"nhtsa_id":10252648,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-04-04","date":"2024-03-26","document_id":"SSM 52390","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA","mfr_system":null,"summary":"Some 2023-2024 Explorer vehicles built on or after 31-Jul-2023 (minor feature code J3KAJ which can be confirmed by double-clicking the VIN on PTS in the upper left corner) are no longer equipped with the 360 degree view camera or reverse brake assist features. Vehicles affected are equipped with only rear functioning cameras. The vehicle is not misbuilt. Do not submit a claim for this condition. Affected vehicles of this change can be verified by entering a vehicle identification number (VIN) on Professional Technician System (PTS) to check for a 360-degree camera credit on the window sticker. Diagnosis and repair for any parking aid concerns on these vehicles should follow Workshop Manual (WSM) Section 413-13B for Rear Parking Aid Camera System only. Do not use the 360 degree view camera or reverse brake assist diagnostics or repair procedures.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10252648-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10252648-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10252648","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPLORER","year_from":2023,"year_to":2024,"match":"exact","vehicle_ids":["2023_ford_explorer","2024_ford_explorer"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}