{"nhtsa_id":10252640,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-04-04","date":"2024-03-22","document_id":"SSM 52380","mfr_campaign":null,"replaces":null,"component":"SUSPENSION; EQUIPMENT:ELECTRICAL","mfr_system":null,"summary":"Some 2024 Ranger Raptor vehicles may exhibit a condition where the ATCM makes a clicking/ratcheting sound when turning the drive mode rotary dial to change the drive mode. Reprogramming or replacing the ATCM will not resolve this condition. Inform customers that a solution for this condition will be released via a software update delivered over-the-air (OTA) expected in Q4 2024. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in December 2024. Monitor OASIS for additional information.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10252640-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10252640-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10252640","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"suspension","name":"Suspension","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"RANGER","year_from":2024,"year_to":2024,"match":"exact","vehicle_ids":["2024_ford_ranger"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}