{"nhtsa_id":10252638,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-04-04","date":"2024-03-22","document_id":"SSM 52378","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL; SEATS","mfr_system":null,"summary":"Some 2024 Nautilus vehicles may exhibit a concern with the driver seat and steering column moving to the saved memory position instead of the easy entry position when approaching or unlocking the vehicle with the key fob. This condition may occur after setting up a client profile and is due to the driver front seat module (DSM) software. Inform customers that they can continue to drive the vehicle and that engineering is currently working on revised DSM software for this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10252638-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10252638-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10252638","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"seats","name":"Seats","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"LINCOLN","model":"NAUTILUS","year_from":2024,"year_to":2024,"match":"exact","vehicle_ids":["2024_lincoln_nautilus"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}