{"nhtsa_id":10252505,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-04-03","date":"2024-03-26","document_id":"09-020-24","mfr_campaign":null,"replaces":null,"component":"EXTERIOR LIGHTING; ELECTRICAL SYSTEM","mfr_system":null,"summary":"Some customers may experience that, with a specific operation, the touch sensor of front door outer handle does not lock and unlock the doors but the remote transmitter operates correctly. Description of the specific operations: Specific Operation 1 [MX-30]: After using cabin preconditioning or hazard warning lights for approx.15 minutes. Specific Operation 2 [MAZDA3 and CX-30]: After using hazard warning lights for approx. 15 minutes. Specific Operation 3 [MAZDA3, CX-30 and MX-30]: When both touch sensors are touched at once. Specific Operation 1 and 2 Cause: The touch sensor has been disabled to avoid the unintended locking/unlocking operation caused by rain. Specific Operation 3 Cause: The control logic is not appropriate. NOTE: If the concern occurs without the specific operation above, refer to TSB 09-019/22 (DOOR OUTER HANDLE TOUCH SENSOR DOES NOT LOCK AND/OR UNLOCK). To correct this issue, the control software of the LF control unit (LFU) has been modified.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10252505-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10252505-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10252505","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"lighting","name":"Lighting","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-30","year_from":2020,"year_to":2022,"match":"exact","vehicle_ids":["2020_mazda_cx-30","2021_mazda_cx-30","2022_mazda_cx-30"]},{"make":"MAZDA","model":"MAZDA3","year_from":2019,"year_to":2022,"match":"exact","vehicle_ids":["2019_mazda_mazda3","2020_mazda_mazda3","2021_mazda_mazda3","2022_mazda_mazda3"]},{"make":"MAZDA","model":"MX-30","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_mazda_mx-30"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}