{"nhtsa_id":10252029,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-04-01","date":"2024-03-15","document_id":"B610624","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"This Informational Bulletin is intended as a guided work-through process to address customer charging complaints. The step-by-step guide will help walk you through the “basic” procedure to test the charger/infrastructure when the vehicle does not charge, either at a: Home charger AC Level 1/Level 2 - Flexible Fast Charger/hard wired Wallbox, or a Public AC Level 2, or DC Level 3 - Fast Charging Station Note: All PHEV and BEV vehicles may be affected.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10252029-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10252029-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10252029","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BMW","model":"750E","year_from":2024,"year_to":2024,"match":"exact","vehicle_ids":["2024_bmw_750e"]},{"make":"BMW","model":"I4","year_from":2022,"year_to":2024,"match":"exact","vehicle_ids":["2022_bmw_i4","2023_bmw_i4","2024_bmw_i4"]},{"make":"BMW","model":"I5","year_from":2024,"year_to":2024,"match":"exact","vehicle_ids":["2024_bmw_i5"]},{"make":"BMW","model":"I7","year_from":2023,"year_to":2024,"match":"exact","vehicle_ids":["2023_bmw_i7","2024_bmw_i7"]},{"make":"BMW","model":"IX","year_from":2021,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"IX","year_from":2022,"year_to":2024,"match":"exact","vehicle_ids":["2022_bmw_ix","2023_bmw_ix","2024_bmw_ix"]},{"make":"BMW","model":"X5 HYBRID","year_from":2021,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"XM","year_from":2023,"year_to":2024,"match":"exact","vehicle_ids":["2023_bmw_xm","2024_bmw_xm"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}