{"nhtsa_id":10251943,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-03-20","date":"2024-03-04","document_id":"SSM 52326","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE","mfr_system":null,"summary":"Some 2022-2023 Expedition/Navigator built on or before 20-Apr-2023 equipped with SYNC 4 may experience SiriusXM® 360L missing one or more of the following features: Channel 700 and above are not accessible, On Demand tab in the SiriusXM® Browse menu is displayed but grayed out/disabled/not functional, SiriusXM® with 360L toggle switch is not displayed in the Connected Vehicle Features menu. This may be due to the gateway module (GWM) configuration. To correct the condition, perform the GWM-Gateway Module A (GWM) Configuration application using Ford Diagnosis and Repair System (FDRS).","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10251943-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10251943-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10251943","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPEDITION","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_ford_expedition","2023_ford_expedition"]},{"make":"LINCOLN","model":"NAVIGATOR","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_lincoln_navigator","2023_lincoln_navigator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}