{"nhtsa_id":10251876,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-03-18","date":"2024-01-30","document_id":"0802924","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"Radio Over The Air Update from LR34.51 to LR35.41 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives \"No Internet\" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from LR34.51 to LR35.41. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10251876-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10251876-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10251876","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"RAM","model":"1500","year_from":2020,"year_to":2021,"match":"exact","vehicle_ids":["2020_ram_1500","2021_ram_1500"]},{"make":"RAM","model":"2500","year_from":2020,"year_to":2021,"match":"exact","vehicle_ids":["2020_ram_2500","2021_ram_2500"]},{"make":"RAM","model":"3500","year_from":2020,"year_to":2021,"match":"exact","vehicle_ids":["2020_ram_3500","2021_ram_3500"]},{"make":"RAM","model":"4500","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_ram_4500"]},{"make":"RAM","model":"5500","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_ram_5500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}