{"nhtsa_id":10251835,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-03-18","date":"2024-01-10","document_id":"0801424","mfr_campaign":null,"replaces":null,"component":"BACK OVER PREVENTION; WHEELS; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; SEATS; SERVICE BRAKES, HYDRAULIC; PARKING BRAKE; TRAILER HITCHES; VEHICLE SPEED CONTROL; STEERING","mfr_system":null,"summary":"Radio T25.50 Software Update The customer may describe one or more of the following: Battery Drain. U0485-00 Implausible Data Received From Radio. Native Voice Recognition (VR) session does not open with wake-up word or steering wheel button. USB playback inoperative. Wireless connectivity media playback inoperative. Radio resets. VR inoperative. Call does not end on the cluster. Seat comfort graphic incorrect. Wireless and Wired CarPlay® inoperative. Vehicle positioning (Lat/Long) inoperative. Audio sources inoperative. Profile avatar changes in valet mode. Electric Vehicle (EV) pages inoperative. Scheduled cabin cooling inoperative. Rear seat entertainment audio overlap. Black Screen (Rear view camera will still function normally). Unable to connect second wireless connectivity device. Assist call inoperative. Comfort graphic overlap. Translated text is incorrect. Comfort softkeys incorrect. Unable to exit seat comfort pop-up (Rear view camera will still function normally). Compass inoperative. Wireless connectivity disconnect. Display does not return to idle mode after call. Radio slow response. SXM® favorites inoperative. Display switches to Nav on VR prompt. Tutorial App inoperative. Unable to exit EV pages (Rear view camera will still function normally). Dynamic RVC guidelines inoperative. Unable to switch audio sources. European media source (DAB) available on North America vehicles. Wired CarPlay® inoperative. Audio sources unavailable after profile switch. Audio repetition stops during incoming calls. Schedule update inoperative. Radio screen freezes (Rear view camera will still function normally). Audio unmuted at door close. Audio loss. Setting preferences will not return to default. Surround view camera inoperative(Rear view camera will still function normally).","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10251835-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10251835-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10251835","components":[{"id":"brakes","name":"Brakes","parent":null},{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"electrical","name":"Electrical system","parent":null},{"id":"engine","name":"Engine","parent":null},{"id":"seats","name":"Seats","parent":null},{"id":"steering","name":"Steering","parent":null},{"id":"speed-control","name":"Throttle and cruise control","parent":null},{"id":"trailer-hitch","name":"Trailer hitch","parent":null},{"id":"wheels","name":"Wheels","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"},{"id":"parking-brake","name":"Parking brake","parent":"brakes"}],"codes":["U0485"],"topics":[],"vehicles":[{"make":"JEEP","model":"GRAND CHEROKEE","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_jeep_grand-cherokee"]},{"make":"JEEP","model":"GRAND WAGONEER","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_jeep_grand-wagoneer"]},{"make":"JEEP","model":"WAGONEER","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_jeep_wagoneer"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}