{"nhtsa_id":10251471,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-03-07","date":"2024-02-29","document_id":"TSB 24-2051","mfr_campaign":null,"replaces":null,"component":"BACK OVER PREVENTION:SOFTWARE; ELECTRICAL SYSTEM","mfr_system":null,"summary":"Some 2022 Transit vehicles may experience at least one of the following symptoms: auto start-stop button no longer available after an over-the-air (OTA) update, reverse camera screen stayed on vehicle's center display screen when vehicle was in drive, charge status indicator not working, connected vehicle features do not open in the vehicle's center display screen. This may be due to the software in the SYNC module (APIM). To correct the condition, follow the Service Procedure to reprogram the APIM. NOTE: The APIM software update that addresses the symptom listed in this article may have been sent via Ford Power-Up software updates delivered over-the-air (OTA) to connected vehicles that have automatic updates enabled through the vehicle's center display screen. Enter the vehicle identification number (VIN) in Professional Technician System (PTS) and check the OTA Dashboard under the Connected Vehicle tab for OTA update history. If an update to the APIM has successfully completed recently and the customer is reporting the symptoms are no longer present, this article may not apply.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10251471-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10251471-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10251471","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"electrical","name":"Electrical system","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"TRANSIT","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_ford_transit"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}