{"nhtsa_id":10251192,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-03-05","date":"2024-02-29","document_id":"OTA-24240203","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 21-24 C-Class, EQE, EQS, GLC, GLE, GLS, S-Class, SL (206, 294, 295, 296, 297, 254, 167, 223, 232 platform) vehicles, the MBUX System software does not correspond with the latest series production configuration. The MBUX control unit will receive an OTA update that includes functional improvements and new features such as: Dolby Atmos®, video streaming, personalized images on the front passenger display, and additional commands for the MBUX Voice Assistant. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer’s vehicle free of charge and do not require a dealer visit. No customer letter will be mailed for this OTA software update.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10251192-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10251192-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10251192","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"AMG C43","year_from":2021,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG EQE","year_from":2023,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG EQS","year_from":2022,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLC43","year_from":2021,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLE43","year_from":2021,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG 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The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}