{"nhtsa_id":10251176,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-03-04","date":"2024-02-09","document_id":"OTA-24240201","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM","mfr_system":null,"summary":"Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY20-23 A-Class, C-Class, CLA, CLS, E-Class, GLA, GLB, GLC, GLE, GLS, AMG GT, S-Class (177, 205, 118, 257, 213, 238, 247, 253, 167, 290, 217, 222 platform) vehicles, the communication module system software does not correspond with the latest series production configuration. The communication module will receive an OTA update to improve the system stability and allow for better accessibility of Mercedes me services. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer’s vehicle free of charge and do not require a dealer visit. All customers have been mailed a letter informing them of this OTA software update.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10251176-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10251176-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10251176","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"A 220","year_from":2020,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG A35","year_from":2020,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG C43","year_from":2020,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG C63","year_from":2020,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG C63 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The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}