{"nhtsa_id":10251122,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-03-04","date":"2024-02-23","document_id":"NCU-2024020004","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"This is to notify you of the Service Campaign Launch to update MBUX Control Unit software in 12,941 Model Year (“MY”) 2024-2025 CLA, EQB, GLA, GLB, GLE, GLS, and AMG GT 4-door (118, 243, 247, 167, and 290 platform). The vehicles will be visible and flagged in VMI as “OPEN” on February 23, 2024. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2024-2025 CLA, EQB, GLA, GLB, GLE, GLS, and AMG GT 4-door (118, 243, 247, 167, and 290 platform) vehicles, the MBUX control unit software might not correspond to current production specifications which may result in the radio being inoperative. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the MBUX Control Unit software.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10251122-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10251122-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10251122","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"AMG CLA35","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG CLA45","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLA 35","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLA 45S","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLB35","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLE53 4MATIC+","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLE63","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLE63 S 4MATIC+","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLS63 4MATIC+","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GT","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_mercedes-benz_amg-gt"]},{"make":"MERCEDES-BENZ","model":"AMG GT43","year_from":2024,"year_to":2024,"match":"base","vehicle_ids":["2024_mercedes-benz_amg-gt"]},{"make":"MERCEDES-BENZ","model":"AMG GT53E","year_from":2024,"year_to":2024,"match":"base","vehicle_ids":["2024_mercedes-benz_amg-gt"]},{"make":"MERCEDES-BENZ","model":"AMG GT55","year_from":2024,"year_to":2024,"match":"base","vehicle_ids":["2024_mercedes-benz_amg-gt"]},{"make":"MERCEDES-BENZ","model":"AMG GT63","year_from":2024,"year_to":2024,"match":"base","vehicle_ids":["2024_mercedes-benz_amg-gt"]},{"make":"MERCEDES-BENZ","model":"CLA 250","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"EQB 250+","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"EQB 300 4MATIC","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"EQB 350 4MATIC","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLA 250","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLB 250","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 350","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 400 E","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 450","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 450E 4MATIC","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLS 450 4MATIC","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLS 580 4MATIC","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}