{"nhtsa_id":10250308,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-02-14","date":"2024-02-12","document_id":"SSM 52246","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL","mfr_system":null,"summary":"Some 2023 Escape vehicles may exhibit a Front Camera Fault and/or Pre-Collision Assist Fault message displayed in the instrumental panel cluster (IPC) with diagnostic trouble codes (DTCs) C1001:78 and U2107:68 stored in the image processing module-A (IPMA) when the vehicle is driven on uneven roads. This may be due to the software installed in the IPMA. To correct this condition, reprogram the IPMA using the latest software version of the Ford Diagnosis and Repair System (FDRS) scan tool and perform the appropriate IPMA alignment procedure. Perform a self test and clear DTC codes. For claiming, use causal part 14G647 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10250308-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10250308-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10250308","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":["C1001","U2107"],"topics":[],"vehicles":[{"make":"FORD","model":"ESCAPE","year_from":2023,"year_to":2023,"match":"exact","vehicle_ids":["2023_ford_escape"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}