{"nhtsa_id":10249770,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-02-06","date":"2024-01-26","document_id":"SSM 52214","mfr_campaign":null,"replaces":null,"component":"BACK OVER PREVENTION:SOFTWARE","mfr_system":null,"summary":"Some 2022-2023 Mustang Mach-E vehicles which recently received an OTA update may exhibit an inoperative BlueCruise and lane centering with diagnostic trouble codes (DTCs) U2018:51 stored in the camera module - rear (CMR) and U0565:86 stored in the image processing module A (IPMA). This may be due to the software level of the CMR. Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in March 2024. The software will update automatically if vehicle connectivity is enabled on the vehicle's settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in March 2024. Monitor OASIS for additional information.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10249770-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10249770-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10249770","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"}],"codes":["U0565","U2018"],"topics":[],"vehicles":[{"make":"FORD","model":"MUSTANG MACH E","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_ford_mustang-mach-e","2023_ford_mustang-mach-e"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}