{"nhtsa_id":10249697,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-02-05","date":"2024-01-09","document_id":"24-01-002H","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Certain IONIQ 5 (NE1) vehicles may experience difficulties with BlueLink activation and/or remote services. This bulletin provides instructions to perform a dealer mode factory reset, followed by a head unit reset for vehicles experiencing the concerns.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10249697-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10249697-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10249697","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"HYUNDAI","model":"IONIQ 5","year_from":2024,"year_to":2024,"match":"exact","vehicle_ids":["2024_hyundai_ioniq-5"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}