{"nhtsa_id":10249332,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-01-29","date":"2023-12-13","document_id":"2013120001","mfr_campaign":null,"replaces":null,"component":"VISIBILITY; STRUCTURE","mfr_system":null,"summary":"Mercedes-Benz AG, the manufacturer of Sprinter vehicles, has determined that on certain Sprinter (907 platform) vehicles, the chemical composition of the topcoat paint might not meet specifications. In such case, adhesion of the fixed windows to the vehicle body might be impaired. As a result, a loosening or detachment of the windows cannot be ruled out over the vehicle's lifetime, which could increase the risk of injury in the event of a crash. In addition, loosening of secured objects cannot be ruled out for vehicles with lashing rails, which could increase the risk of injury for vehicle occupants.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10249332-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10249332-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10249332","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"visibility","name":"Glass, wipers and mirrors","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"SPRINTER 1500","year_from":2021,"year_to":2023,"match":"base","vehicle_ids":["2021_mercedes-benz_sprinter","2022_mercedes-benz_sprinter","2023_mercedes-benz_sprinter"]},{"make":"MERCEDES-BENZ","model":"SPRINTER 2500","year_from":2021,"year_to":2023,"match":"base","vehicle_ids":["2021_mercedes-benz_sprinter","2022_mercedes-benz_sprinter","2023_mercedes-benz_sprinter"]},{"make":"MERCEDES-BENZ","model":"SPRINTER 3500","year_from":2021,"year_to":2023,"match":"base","vehicle_ids":["2021_mercedes-benz_sprinter","2022_mercedes-benz_sprinter","2023_mercedes-benz_sprinter"]},{"make":"MERCEDES-BENZ","model":"SPRINTER 4500","year_from":2021,"year_to":2023,"match":"base","vehicle_ids":["2021_mercedes-benz_sprinter","2022_mercedes-benz_sprinter","2023_mercedes-benz_sprinter"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}