{"nhtsa_id":10249328,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-01-29","date":"2024-12-19","document_id":"TSB003423","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; EQUIPMENT","mfr_system":null,"summary":"TSB: A head unit software update is now available for 2022 ? 2023 model year GR86 vehicles equipped with Toyota Multimedia software version 10 or earlier. The software can be updated to version 11 with a USB update. This software update addresses following items: ?Display screen blank (does not affect backup camera). ?Head unit rebooting (does not affect backup camera). ?SXM radio inoperative. ?Bluetooth disconnects and does not reconnect automatically. ?Scroll bar inoperative even when vehicle is stopped. ?Phone screen setting reset after ignition cycle. ?Radio and/or media buttons won?t change the display screen. ?A ?Please go to your retailer to update the Gracenote® Database? message appears unexpectedly. ?Apple CarPlay® enhancements. ?Android AutoTM enhancements. ??Software update setup is initializing? appears during USB update and does not go away. ?Touch screen inoperative. ?Unable to switch audio source. ?Radio sound inoperative. ?Radio presets reset. ?SXM radio enhancements. ?USB audio enhancements. ?Phonebook contact name order incorrect. ?Text message audible playback stops. ?Navigation voice guidance stops. ?Unable to make phone call with phone icon in messages tab. ?HD radio enhancements. ?CD does not eject. ?OTA (Over the Air) and USB software update enhancements. A head unit software update by OTA is also available for 2022 model year GR86 vehicles equipped with Toyota Multimedia software version nine or earlier. The software can be updated to version 10 by OTA update. This software update addresses the following items: ?Display screen blank (does not affect backup camera). ?Head unit rebooting (does not affect backup camera). ?SXM radio inoperative. ?Bluetooth disconnects and does not reconnect automatically. ?Scroll bar inoperative even when vehicle is stopped. ?Phone screen setting reset after ignition cycle. ?Radio and/or media buttons won?t change the display scree","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10249328-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10249328-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10249328","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"TOYOTA","model":"redundant 86","year_from":2022,"year_to":2023,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}