{"nhtsa_id":10249177,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-01-24","date":"2024-01-18","document_id":"SSM 52190","mfr_campaign":null,"replaces":null,"component":"POWER TRAIN","mfr_system":null,"summary":"Some 2023 Escape Hybrid vehicles may exhibit a click or pop noise during drive/reverse engagements most often from the left front axle halfshaft on all wheel drive (AWD) or front wheel drive (FWD) vehicles or in some cases the right front axle halfshaft on FWD models. Ford is aware of this concern and this condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in March 2024. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10249177-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10249177-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10249177","components":[{"id":"powertrain","name":"Transmission and driveline","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"ESCAPE HYBRID","year_from":2023,"year_to":2023,"match":"base","vehicle_ids":["2023_ford_escape"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}