{"nhtsa_id":10249017,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-02-01","date":"2024-01-04","document_id":"B320223","mfr_campaign":null,"replaces":null,"component":"STEERING","mfr_system":null,"summary":"SITUATION Unusual noises occur only when operating the steering column in the axial direction. 1. A one-time thump sound at the start of movement Shortly after the steering column starts moving, retracting, or extending, a one-time thump noise is heard. See attached video V32 03 23 2. Humming noise while steering column extends in the axial direction. The sound is only heard when the steering column is extended, not when the steering column is retracted. When the steering column starts to move in the extended direction, the humming noise can be heard. See attached video V32 04 23","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10249017-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2024/MC-10249017-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10249017","components":[{"id":"steering","name":"Steering","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BMW","model":"5 SERIES","year_from":2023,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"5-SERIES GRAN TURISMO","year_from":2017,"year_to":2017,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"530E","year_from":2017,"year_to":2017,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"530E","year_from":2018,"year_to":2023,"match":"exact","vehicle_ids":["2018_bmw_530e","2019_bmw_530e","2020_bmw_530e","2021_bmw_530e","2022_bmw_530e","2023_bmw_530e"]},{"make":"BMW","model":"530I","year_from":2017,"year_to":2023,"match":"exact","vehicle_ids":["2017_bmw_530i","2018_bmw_530i","2019_bmw_530i","2020_bmw_530i","2021_bmw_530i","2022_bmw_530i","2023_bmw_530i"]},{"make":"BMW","model":"535I","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_bmw_535i"]},{"make":"BMW","model":"540D","year_from":2018,"year_to":2019,"match":"exact","vehicle_ids":["2018_bmw_540d","2019_bmw_540d"]},{"make":"BMW","model":"540D","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"540D","year_from":2022,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"540I","year_from":2017,"year_to":2023,"match":"exact","vehicle_ids":["2017_bmw_540i","2018_bmw_540i","2019_bmw_540i","2020_bmw_540i","2021_bmw_540i","2022_bmw_540i","2023_bmw_540i"]},{"make":"BMW","model":"550E","year_from":2020,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"550I","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_bmw_550i"]},{"make":"BMW","model":"640I","year_from":2017,"year_to":2019,"match":"exact","vehicle_ids":["2017_bmw_640i","2018_bmw_640i","2019_bmw_640i"]},{"make":"BMW","model":"640I","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"740E","year_from":2016,"year_to":2016,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"740E","year_from":2017,"year_to":2019,"match":"exact","vehicle_ids":["2017_bmw_740e","2018_bmw_740e","2019_bmw_740e"]},{"make":"BMW","model":"740I","year_from":2016,"year_to":2021,"match":"exact","vehicle_ids":["2016_bmw_740i","2017_bmw_740i","2018_bmw_740i","2019_bmw_740i","2020_bmw_740i","2021_bmw_740i"]},{"make":"BMW","model":"740I","year_from":2022,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"740LE","year_from":2017,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"740LI","year_from":2016,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"740LI","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_bmw_740li"]},{"make":"BMW","model":"745E","year_from":2020,"year_to":2021,"match":"exact","vehicle_ids":["2020_bmw_745e","2021_bmw_745e"]},{"make":"BMW","model":"745E","year_from":2022,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"745LE","year_from":2019,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"745LE","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_bmw_745le"]},{"make":"BMW","model":"750GS","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"750I","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_bmw_750i"]},{"make":"BMW","model":"750I","year_from":2017,"year_to":2017,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"750I","year_from":2018,"year_to":2020,"match":"exact","vehicle_ids":["2018_bmw_750i","2019_bmw_750i","2020_bmw_750i"]},{"make":"BMW","model":"750LI","year_from":2016,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"750LI","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_bmw_750li"]},{"make":"BMW","model":"750LXI","year_from":2016,"year_to":2017,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"750XI","year_from":2016,"year_to":2017,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"8 SERIES","year_from":2023,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"840I","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"840I","year_from":2020,"year_to":2024,"match":"exact","vehicle_ids":["2020_bmw_840i","2021_bmw_840i","2022_bmw_840i","2023_bmw_840i","2024_bmw_840i"]},{"make":"BMW","model":"850GS","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"850I","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_bmw_850i"]},{"make":"BMW","model":"850I","year_from":2023,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"M5","year_from":2018,"year_to":2023,"match":"exact","vehicle_ids":["2018_bmw_m5","2019_bmw_m5","2020_bmw_m5","2021_bmw_m5","2022_bmw_m5","2023_bmw_m5"]},{"make":"BMW","model":"M8","year_from":2020,"year_to":2024,"match":"exact","vehicle_ids":["2020_bmw_m8","2021_bmw_m8","2022_bmw_m8","2023_bmw_m8","2024_bmw_m8"]},{"make":"BMW","model":"X5","year_from":2015,"year_to":2024,"match":"exact","vehicle_ids":["2015_bmw_x5","2016_bmw_x5","2017_bmw_x5","2018_bmw_x5","2019_bmw_x5","2020_bmw_x5","2021_bmw_x5","2022_bmw_x5","2023_bmw_x5","2024_bmw_x5"]},{"make":"BMW","model":"X6","year_from":2020,"year_to":2024,"match":"exact","vehicle_ids":["2020_bmw_x6","2021_bmw_x6","2022_bmw_x6","2023_bmw_x6","2024_bmw_x6"]},{"make":"BMW","model":"X7","year_from":2019,"year_to":2024,"match":"exact","vehicle_ids":["2019_bmw_x7","2020_bmw_x7","2021_bmw_x7","2022_bmw_x7","2023_bmw_x7","2024_bmw_x7"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}