{"nhtsa_id":10248958,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-01-16","date":"2023-11-29","document_id":"0815823","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"Radio Over The Air Update to T25.48 Software Version Customers may experience one or more of the following: ? Unable to exit FamCam. ? Electric vehicle pages inoperable. ? Ambient Light Setting inoperable. ? Radio reset (Rear view camera functions normally). ? Voice Recognition (VR) inoperable. ? Scheduled cabin cooling inoperable. ? Unable to exit electric vehicle page. ? Audio sources inoperable. ? Wireless CarPlay® inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.17 to T25.48. NOTE: The National campaign for this FOTA update launched July 17, 2023.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10248958-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10248958-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10248958","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"RAM","model":"1500","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_ram_1500"]},{"make":"RAM","model":"2500","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_ram_2500"]},{"make":"RAM","model":"3500","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_ram_3500"]},{"make":"RAM","model":"4500","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_ram_4500"]},{"make":"RAM","model":"5500","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_ram_5500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}