{"nhtsa_id":10248941,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-01-16","date":"2023-11-21","document_id":"0824523","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE; UNKNOWN OR OTHER; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.","mfr_system":null,"summary":"Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives \"No Internet\" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from Q339.3 to QR39.62. NOTE: The National launch for this FOTA update campaign is expected to begin December 04, 2023.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10248941-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10248941-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10248941","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"300","year_from":2021,"year_to":2023,"match":"exact","vehicle_ids":["2021_chrysler_300","2022_chrysler_300","2023_chrysler_300"]},{"make":"DODGE","model":"CHALLENGER","year_from":2021,"year_to":2023,"match":"exact","vehicle_ids":["2021_dodge_challenger","2022_dodge_challenger","2023_dodge_challenger"]},{"make":"DODGE","model":"CHARGER","year_from":2021,"year_to":2023,"match":"exact","vehicle_ids":["2021_dodge_charger","2022_dodge_charger","2023_dodge_charger"]},{"make":"JEEP","model":"CHEROKEE","year_from":2021,"year_to":2023,"match":"exact","vehicle_ids":["2021_jeep_cherokee","2022_jeep_cherokee","2023_jeep_cherokee"]},{"make":"JEEP","model":"COMPASS","year_from":2021,"year_to":2023,"match":"exact","vehicle_ids":["2021_jeep_compass","2022_jeep_compass","2023_jeep_compass"]},{"make":"JEEP","model":"GLADIATOR","year_from":2021,"year_to":2023,"match":"exact","vehicle_ids":["2021_jeep_gladiator","2022_jeep_gladiator","2023_jeep_gladiator"]},{"make":"JEEP","model":"GRAND CHEROKEE","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_jeep_grand-cherokee"]},{"make":"JEEP","model":"RENEGADE","year_from":2021,"year_to":2023,"match":"exact","vehicle_ids":["2021_jeep_renegade","2022_jeep_renegade","2023_jeep_renegade"]},{"make":"JEEP","model":"WRANGLER","year_from":2021,"year_to":2023,"match":"exact","vehicle_ids":["2021_jeep_wrangler","2022_jeep_wrangler","2023_jeep_wrangler"]},{"make":"RAM","model":"1500","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_ram_1500"]},{"make":"RAM","model":"2500","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_ram_2500"]},{"make":"RAM","model":"3500","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_ram_3500"]},{"make":"RAM","model":"4500","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_ram_4500"]},{"make":"RAM","model":"5500","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_ram_5500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}