{"nhtsa_id":10248845,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-01-16","date":"2023-11-08","document_id":"9100265","mfr_campaign":null,"replaces":null,"component":"ENGINE AND ENGINE COOLING","mfr_system":null,"summary":"Hydraulic tensioner Before replacing any Front End Accessory Drive components, please check Accessory Drive belt routing as per engine sales code. Customer complaints may include a noise coming from under de hood described as a squeal, screech, squeak, chirp or \"belt related\" noise and/or noisy tensioner/pulley. Please check Service Library for any STAR Online publications that may apply. Note: If it is found that the pulleys and/or tensioners are to blame for the noise please use an stethoscope or similar tool to determine the origin of the noise and include it in the narrative.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10248845-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10248845-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10248845","components":[{"id":"engine","name":"Engine","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"PACIFICA","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_chrysler_pacifica","2023_chrysler_pacifica"]},{"make":"CHRYSLER","model":"VOYAGER","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_chrysler_voyager","2023_chrysler_voyager"]},{"make":"DODGE","model":"DURANGO","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_dodge_durango"]},{"make":"DODGE","model":"DURANGO1","year_from":2023,"year_to":2023,"match":"base","vehicle_ids":["2023_dodge_durango"]},{"make":"JEEP","model":"GLADIATOR","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_jeep_gladiator","2023_jeep_gladiator"]},{"make":"JEEP","model":"GRAND WAGONEER","year_from":2023,"year_to":2023,"match":"exact","vehicle_ids":["2023_jeep_grand-wagoneer"]},{"make":"JEEP","model":"WAGONEER","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_jeep_wagoneer","2023_jeep_wagoneer"]},{"make":"JEEP","model":"WRANGLER","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_jeep_wrangler","2023_jeep_wrangler"]},{"make":"RAM","model":"1500","year_from":2022,"year_to":2024,"match":"exact","vehicle_ids":["2022_ram_1500","2023_ram_1500","2024_ram_1500"]},{"make":"RAM","model":"PROMASTER","year_from":2023,"year_to":2023,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}