{"nhtsa_id":10248659,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-01-09","date":"2023-12-18","document_id":"2068866/3","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT; STRUCTURE; ELECTRICAL SYSTEM","mfr_system":null,"summary":"Rear doors do not fully open (Left and/or Right). Customer statement / workshop findings: - Rear door(s) dont fully open (Left and/or Right) Technical background: Revision history TPI 2068866/3 - Steps 5 and 6 have been revised to request the operative checks to confirm the software has been updated successfully When the vehicle is left with one of the rear doors in an open position and the CAN-BUS enters sleep mode, if the door position is changed a mismatch between the actual door position and the rear power door control unit position can occur which can result in the following: - Rear power door control unit(s) reporting an open angle when the door is closed - Rear power door control unit(s) incorrectly identifying the rear door(s) stop angle has been achieved prematurely (preventing the door from fully opening).","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10248659-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10248659-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10248659","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BENTLEY","model":"BENTAYGA","year_from":2023,"year_to":2023,"match":"exact","vehicle_ids":["2023_bentley_bentayga"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}