{"nhtsa_id":10248088,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-01-03","date":"2023-12-21","document_id":"B654123","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE","mfr_system":null,"summary":"Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the head unit: 1. Bluetooth connection issues and Bluetooth malfunctions (disconnections) 2. Central display may remain black in rare cases 3. Personalization issues and the loss of normalization/sitting position 4. Missing Condition-Based Service (CBS) data","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10248088-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10248088-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10248088","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BMW","model":"5 SERIES","year_from":2023,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"740I","year_from":2022,"year_to":2022,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"740I","year_from":2023,"year_to":2024,"match":"exact","vehicle_ids":["2023_bmw_740i","2024_bmw_740i"]},{"make":"BMW","model":"I5","year_from":2024,"year_to":2024,"match":"exact","vehicle_ids":["2024_bmw_i5"]},{"make":"BMW","model":"XM","year_from":2023,"year_to":2024,"match":"exact","vehicle_ids":["2023_bmw_xm","2024_bmw_xm"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}