{"nhtsa_id":10248049,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-01-02","date":"2023-02-28","document_id":"0806423","mfr_campaign":null,"replaces":null,"component":"BACK OVER PREVENTION:SOFTWARE","mfr_system":null,"summary":"Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.7 to QR40.12. NOTE: National launch for this FOTA update is expected to begin March 10, 2023. DISCUSSION: Vehicles sold in the U.S. and Canada can now receive software updates ?over-the-air?. Updates to software will occur in a phased roll-out. The software is updated through the built-in cellular modem in the radio.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10248049-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10248049-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10248049","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"300","year_from":2021,"year_to":2022,"match":"exact","vehicle_ids":["2021_chrysler_300","2022_chrysler_300"]},{"make":"DODGE","model":"CHALLENGER","year_from":2021,"year_to":2022,"match":"exact","vehicle_ids":["2021_dodge_challenger","2022_dodge_challenger"]},{"make":"DODGE","model":"CHARGER","year_from":2021,"year_to":2022,"match":"exact","vehicle_ids":["2021_dodge_charger","2022_dodge_charger"]},{"make":"JEEP","model":"CHEROKEE","year_from":2021,"year_to":2023,"match":"exact","vehicle_ids":["2021_jeep_cherokee","2022_jeep_cherokee","2023_jeep_cherokee"]},{"make":"JEEP","model":"GLADIATOR","year_from":2021,"year_to":2023,"match":"exact","vehicle_ids":["2021_jeep_gladiator","2022_jeep_gladiator","2023_jeep_gladiator"]},{"make":"JEEP","model":"GRAND CHEROKEE","year_from":2021,"year_to":2022,"match":"exact","vehicle_ids":["2021_jeep_grand-cherokee","2022_jeep_grand-cherokee"]},{"make":"JEEP","model":"RENEGADE","year_from":2021,"year_to":2022,"match":"exact","vehicle_ids":["2021_jeep_renegade","2022_jeep_renegade"]},{"make":"JEEP","model":"WRANGLER","year_from":2021,"year_to":2023,"match":"exact","vehicle_ids":["2021_jeep_wrangler","2022_jeep_wrangler","2023_jeep_wrangler"]},{"make":"RAM","model":"1500","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_ram_1500"]},{"make":"RAM","model":"2500","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_ram_2500"]},{"make":"RAM","model":"3500","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_ram_3500"]},{"make":"RAM","model":"4500","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_ram_4500"]},{"make":"RAM","model":"5500","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_ram_5500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}